Techies, I have a question:
I tried to download the HDtracks sampler today. What a pain. I just got my Bryston BDP2 digital player and BDA D/A converter and was looking forward to a pleasant experience purchasing and listening to high-res tracks.
Files either failed to download or downloaded without cover art. HDtracks support has reset the download permission for me twice, but the same problems occur. I have a very speedy internet connection and a recent i7 iMac. I had no problem downloading sampler files from Naim and other sites.
Is this a typical problem?
I've read of the file resolution problems with HDtracks, and it seems to me that, in addition to this, the site design and operations are egregious. Their CS is grudgingly helpful at best.
I would think that my profile would fit well with HDtracks' customer goals, but if my experience today is typical there's no way I want to support this enterprise. I look forward to your comments and recommendations.
Whiney Napa Valley
The means — Bryston SP3 | Bryston 6B-SST(C) - L/C/R; 4B-SST(C) - surrounds; 4B-SST(C) - rears | Bryston BDP-2 Digital Player; BDA-2 D/A Converter; Oppo BDP-105 | Paradigm Reference Signature S8 fronts; C5 center; ADP surrounds; S4 rears; two Velodyne DD15 subs | APC S20 | Pioneer Elite PRO-1130