He used to post regularly on AA.  Haven't been there in a month so I'm not sure.  He seems to go in spurts.  You read a bunch of posts like this and then he pops up apologizing saying everything is going to be better.  If you ever get a hold of him I'd schedule a UPS pick up!

Here's his forum. I spent a lot of time looking at it last night. http://www.aplhifi.com/phpBB/

All - thank you for your comments, and also the pointer to his forums -- didn't know they existed....  Hopefully I will get a response and resolution soon, though not holding my breath, but think we can close this thread....

Reading throught APL forms, today on Sept 24th, Alex should be in San Diego in a San Diego Audio Society "shootout" with Meitner CDSD/DCC2 and his newest AKM DAC'd Denon 3910.  

Dang, I had no idea Alex moved on from Crystal DACs to AKM; apparently, this is a significant improvement.

   lol...I wouldn't be too excited about anything he's trying to sell.  

   ...and I'm a customer who has a working player...

       His business practices are pure shit.

  dan

cjr888, Please post on what happens. I have friends who swear by his upgrades, but if his apparent lack of concern for a customer as patient as you is very troubling. I think AudioCircle is a great place for giving credit when credit is due, but it also serves to put out caution flags for dealers/mfgr's who we need to be wary of.

If he doesn't resolve your problem satisfactorily, maybe you should post your experiences with him on his forum - see how long it lasts...

I have had (mostly) good experience with Alex. I bought the modified Pioneer 563A from him last year, and got it in good time. I contacted him again earlier this year to to implement some additional improvements on the player that people on his forum were ga-ga over.

I sent the player and then did not hear from him for about 6 weeks, even though I kept pestering him with inquiring emails. Then all of a sudden I received an email from FedEx saying that the player was being shipped back to me. It sounds much better than when it went to him -- however, now I cannot contact him about paying for it.

My feeling is that he takes up too much work and gets behind on it. Right now, for example, he is probably busy with RMAF in Denver, and I doubt if he will be easily available.

--amit

P.S. I have also found Alex very honest -- for example, he discouraged me from getting his DAC on my player -- it was not worth it for the money, in his opinion.

Since email, smoke signals, telepathy, and phone have not worked, I have taken the suggestion of posting to his forums:
 
http://www.aplhifi.com/phpBB/viewtopic.php?p=1867#1867

May pass out if I receive a response.