HD AVP firmware update help.

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torsionbar

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HD AVP firmware update help.
« on: 8 Feb 2017, 12:36 am »


  Hello All

trying to update the firmware on my HD AVP.
I've downloaded the firmware from nuprimes site and put it on a USB stick. According to the instructions on their site I should plug it into one of the 3 USB ports and press enter on upgrade.
I get a no update is found message.
On the rear of the HD AVP is a micro USB port with USB upgrade written next to it. I have tried that port with an adapter with the same results.
any suggestions?

srb

Re: HD AVP firmware update help.
« Reply #1 on: 8 Feb 2017, 12:52 am »
Is the USB thumb drive formatted to FAT32?

Have you tried powering up the HD-AVP with the USB thumb drive already connected to the Micro USB upgrade port?

torsionbar

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Re: HD AVP firmware update help.
« Reply #2 on: 8 Feb 2017, 01:11 am »
 No, I haven't.
wasn't aware of that format.
I do some googling.

torsionbar

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Re: HD AVP firmware update help.
« Reply #3 on: 8 Feb 2017, 01:50 am »
 Tried both and got the same no update found message.

JackD

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Re: HD AVP firmware update help.
« Reply #4 on: 8 Feb 2017, 01:56 am »
If the update files are contained inside of a folder try taking them out of the folder and then eliminate the folder.

torsionbar

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Re: HD AVP firmware update help.
« Reply #5 on: 8 Feb 2017, 02:03 am »
 I tried that also

srb

Re: HD AVP firmware update help.
« Reply #6 on: 8 Feb 2017, 02:09 am »
Are you using a Windows computer?

Look at the files in My Computer, Computer or Windows Explorer, right click on each and select Properties and see if they are blocked.  If so, click the Unblock button.

torsionbar

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Re: HD AVP firmware update help.
« Reply #7 on: 8 Feb 2017, 02:12 am »
 it doesn't give me the option to block or unblock. I'm using windows 8.1

torsionbar

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Re: HD AVP firmware update help.
« Reply #8 on: 8 Feb 2017, 02:15 am »
  I don't understand why in the instructions it says to use one of the 3 USB ports. Not sure if that's a typo and you're supposed to use the micro upgrade port.

srb

Re: HD AVP firmware update help.
« Reply #9 on: 8 Feb 2017, 02:28 am »
I don't understand why in the instructions it says to use one of the 3 USB ports. Not sure if that's a typo and you're supposed to use the micro upgrade port.

Yes, that's confusing, but you've tried both.

I downloaded some firmware upgrade files from the Nuprime site and they were blocked, but yours may not be.

This is the Properties dialog on Windows 7  (button)

 

and this is the Properties dialog on Windows 10  (checkbox)

 

Steve

torsionbar

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Re: HD AVP firmware update help.
« Reply #10 on: 8 Feb 2017, 03:15 am »
 Ok
Figured out how to unblock them. Now when i try to install in recognizes the USB and says it will begin to install then I get the same message as a progression screen appears at zero %

srb

Re: HD AVP firmware update help.
« Reply #11 on: 8 Feb 2017, 06:42 am »
Well, you're farther down the road to nowhere!  ;)


"Is that what you're asking me, is there something wrong with anything?"
  ~ Anton Chigurh 2007