Me and Fred bust our ass to provide everyone with great customer service. I've called you personally in regards to your transformer hum which turned out to be DC on your lines. I've also helped you attain tubes for your GG at a discount price. So to hear you announce we provide less then stellar service is simply not true.
I think you've taken this too personally or taken my posts the wrong way. I never said YOU provide less than stellar service. Please show me where I posted that. The only thing I've said was I've been having difficulty getting hold of Lampizator in Poland for a specific issue.
As for the transformer hum, the solution was given to me by a poster on this forum, which I find has been tremendous help when others can't help. But I have expressed my appreciation of your help when I've been in communication with you. BTW, I've never had any other component in my system hum because of the DC contamination, so it took awhile to figure out what was causing it.
As for the 300B tube I bought from you, I could have purchased them for essentially the same price off of eBay. But because of your help in the past and on your recommendation, I got them from you and kept them even though one of the tubes came with a free fragment of glass within the tube. I didn't know you were doing me a favor. So if it fails within the warrantee period, I will not ask for refund or replacement, since unbeknownst to me it was a favor from you.
We can go back and forth about this, but in the long run it may not be in your best interest to do so. I will take your comments as a misunderstanding and leave it at that.