Parts for HPS-938

SGCULTURE · « **Reply #20 on:** 22 Jun 2009, 05:33 pm »

Quote from: eddie123 on 21 Jun 2009, 10:38 pm

hello i first contacted hyperion for 8 months ago and still no parts!!!

That's alarming to know!! This make my purchase decision really difficult...

srb · « **Reply #21 on:** 22 Jun 2009, 05:58 pm »

Quote from: SGCULTURE on 22 Jun 2009, 05:33 pm

That's alarming to know!! This make my purchase decision really difficult...

I would think that would make your purchase descision easier!

SGCULTURE · « **Reply #22 on:** 30 Jun 2009, 03:14 am »

okie folk. i made the choice...bought in the 938w despites all the concerns..i felt like a fallen angel.

malcolmsmith · « **Reply #23 on:** 30 Jun 2009, 02:21 pm »

A good long term buy! I have had my 938s for around four years and I am still delighted with the natural sound they produce. I have no desire to change and if I did, what to? The music I listen to is classical and therefore one can compare the instruments sound with the systems, and I believe the Hyperions compare very well,better than any other speaker I've owned in over 40 years.
A big improvement for a very small amount of money came from Dracule. Between the bass unit and top unit insert sorbathane,or similar, shock stoppers.

SGCULTURE · « **Reply #24 on:** 6 Jul 2009, 04:34 pm »

Quote from: malcolmsmith on 30 Jun 2009, 02:21 pm

A good long term buy! I have had my 938s for around four years and I am still delighted with the natural sound they produce. I have no desire to change and if I did, what to? The music I listen to is classical and therefore one can compare the instruments sound with the systems, and I believe the Hyperions compare very well,better than any other speaker I've owned in over 40 years.
A big improvement for a very small amount of money came from Dracule. Between the bass unit and top unit insert sorbathane,or similar, shock stoppers.

thanks dude. I have yet to do the little magic that Dracule introduce. Still postioning the speaker in my living room to get a real feel to the character.

eddie123 · « **Reply #25 on:** 7 Jul 2009, 01:56 pm »

Still no parts for me,hyperion promise and promise but dont answer my mails.its 9 months sins i first contact them

Bemopti123 · « **Reply #26 on:** 7 Jul 2009, 03:39 pm »

I do not know why people are posting on a circle that hawks gear that is impossible to upkeep. I guess Hyperion really blew it when it did not think about the reliability and availability of parts for what they sold. It really reflects badly on what the company wants/expects for the long term. I feel sorry for people who are going through in order to get their speakers serviced.

Dracule1 · « **Reply #27 on:** 9 Jul 2009, 04:00 am »

Eddie123, I feel for you. I tried to do my best to help you out. It is disconcerting that Hyperion has not contacted you regarding replacement part. I was told by email from Albert Wu the parts are available. I am not affiliated with Hyperion in any way, so I can't control what happens when issues like this arises. Hopefully, Albert of Hyperion would see this post and do what's right.

Albert Allen · « **Reply #28 on:** 26 Jul 2009, 02:01 am »

"Hopefully, Albert of Hyperion would see this post and do what's right"

And I might add it would be the "HONORABLE" thing to do!

eddie123 · « **Reply #29 on:** 11 Aug 2009, 01:23 pm »

I payed 7000$ for my hyperion and no parts are sent to me yet

its now over 9 months sins i contacted them and they promise to send all the parts

ndeslions · « **Reply #30 on:** 3 Sep 2009, 12:24 pm »

Well i am a Hyperion dealer.
Hyperion is starting to do direct sales, even in countries where they have a distributor, this and the problems to get replacement parts and also the current discounts on all ther products are not good signs imho.
I'm not sure they will still be in business for a long time. Hope i'm wrong.

haberr1 · « **Reply #31 on:** 4 Sep 2009, 06:19 pm »

I've been following this sad discussion concerning geting parts for Hyperion speakers. The history of the HPS-938 seems to include its invention in 2004 - inv. of a great loudsp. aand an idea that 'completely' took of and seemd to be a big success. But now what. The firm doesn't respond to their customers. So bee it. They must bee out of buissness pretty soon.

eddie123 · « **Reply #32 on:** 15 Sep 2009, 04:32 pm »

hello can anybody help me!!! need one tweeter to my 938 and a pair of crossovers to the woofer cabinets ore the drawings of the crossovers! but i must have the tweeter.
can anybody help me please???

eddie123 · « **Reply #33 on:** 29 Sep 2009, 01:16 pm »

can anybody help me???

marvda1 · « **Reply #34 on:** 29 Sep 2009, 02:01 pm »

cut your losses, sell the speakers for parts.

eddie123 · « **Reply #35 on:** 29 Sep 2009, 02:09 pm »

eddie123 · « **Reply #36 on:** 13 Oct 2009, 11:05 am »

at last i got new tweeters from sence of music in holland for 50 euro,hyperion would have 320$ !!!!!!!

gogg · « **Reply #37 on:** 13 Oct 2009, 12:13 pm »

Congrats!

Are those tweeters original for HPS-938?
Price is too good to be true.

What about crossover parts? Will you create it yourself?
If you have old crossover it you could disassemble it and draw it on paper and ofcourse post it here?
Or it wasn't you that had problem with crossover?

Good luck!

eddie123 · « **Reply #38 on:** 13 Oct 2009, 02:06 pm »

Yes thats original tweeters so i dont now what hyperion is trying to do!!!

haberr1 · « **Reply #39 on:** 13 Oct 2009, 05:11 pm »

Strange things happen. Congratulations eddie!