Order question

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MortenT

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Order question
« on: 15 Oct 2013, 01:34 pm »
Hi Paul

Could you tell me, how is the progress on my order?
1 PR3EHD-18v5 (upgraded to SR7 level) and 1 PR3-12.
I have been mailing you on the 29.7.13 and 5.8.13 but apparently my mail´s went in your junk mail box.
Please give me a hint about delivery time.

All the best to you

Morten

Denmark

Paul Hynes

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    • http://www.paulhynesdesign.com
Re: Order question
« Reply #1 on: 16 Oct 2013, 12:28 pm »
Hi Morten,

According to my build schedule records these regulator modules were part of a batch of modules completed on 20th June. The shipping paperwork was completed but there is no shipment receipt for this order in the file. The regulators are not on the out shelf so I am not sure what has happened to the order. I will search the store and any other likely places it may be after lunch and get back to you shortly.

Regards
Paul

Paul Hynes

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    • http://www.paulhynesdesign.com
Re: Order question
« Reply #2 on: 16 Oct 2013, 02:23 pm »
Hi Morten,

I have not found the modules so they must have gone out on other orders and the paperwork erroneously filed. I guess this is my fault as Vero my office lass was off work through this period, dealing with some rather serious family issues, and I was trying to keep up with admin and production at the same time (I still am as Vero will not be returning to work here). Please accept my appologies.

The weekly work schedule is ultra busy at present so I will come into the workshop on Saturday and build you another pair of modules. I should be able to ship these out to you on Monday next.

Regards
Paul

MortenT

  • Jr. Member
  • Posts: 8
Re: Order question
« Reply #3 on: 17 Oct 2013, 12:42 pm »
Hi Paul

I am so happy that you have narrowed out the error and that that you will make me another pair of modules.
I am on holiday next week, so it is all right if you can send them at the end of week 43.

All the best to you

Morten

Denmark

Paul Hynes

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    • http://www.paulhynesdesign.com
Re: Order question
« Reply #4 on: 17 Oct 2013, 01:31 pm »
Hi Morten,

I have noted your holiday and will ship at the end of the week.

Regards
Paul