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4BSST2 Power-up Fail

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CanadianMaestro

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Re: 4BSST2 Power-up Fail
« Reply #20 on: 20 Sep 2016, 12:20 am »
Hi Dan,

Wow, that's really bad. So for now, you have nothing to drive your speakers with? It still won't power up?

Fingers crossed for you.  :banghead:

Pete
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adan888

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Re: 4BSST2 Power-up Fail
« Reply #21 on: 20 Sep 2016, 01:38 am »
Quote from: CanadianMaestro on 20 Sep 2016, 12:20 am
Hi Dan,

Wow, that's really bad. So for now, you have nothing to drive your speakers with? It still won't power up?

Fingers crossed for you.  :banghead:

Pete

I have more than one system, the other is also Bryston 4BSST2/BP-26 and W4S DAC2 driving a pair of Dynaudio S1.4.
The failed Bryston is my main unit driving a pair of Dynaudio Focus 380.   :oops:

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James Tanner

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Re: 4BSST2 Power-up Fail
« Reply #22 on: 20 Sep 2016, 03:39 am »
Quote from: adan888 on 20 Sep 2016, 01:38 am
I have more than one system, the other is also Bryston 4BSST2/BP-26 and W4S DAC2 driving a pair of Dynaudio S1.4.
The failed Bryston is my main unit driving a pair of Dynaudio Focus 380.   :oops:

Hi

I forwarded this to our Export manager and he will see if he can help.

james
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adan888

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Re: 4BSST2 Power-up Fail
« Reply #23 on: 26 Oct 2016, 02:29 am »
Quote from: James Tanner on 20 Sep 2016, 03:39 am
Hi

I forwarded this to our Export manager and he will see if he can help.

James

Hi James,

I sent my 4BSST2 for repair here in Sydney (faulty soft start PS board) under your dealer warranty.
After a month with the repair shop, I made a follow-up why it takes forever to get it fixed, and they are blaming the dealer and the dealer is blaming Bryston for being slow in sending the parts. Is there anything you could do to improve the service?
I never had a good experience with your dealer here in Australia, always a headache to deal with, a poor customer service. :duh: :scratch:
Thank you.

Regards
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James Tanner

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Re: 4BSST2 Power-up Fail
« Reply #24 on: 26 Oct 2016, 12:37 pm »
Quote from: adan888 on 26 Oct 2016, 02:29 am
Hi James,

I sent my 4BSST2 for repair here in Sydney (faulty soft start PS board) under your dealer warranty.
After a month with the repair shop, I made a follow-up why it takes forever to get it fixed, and they are blaming the dealer and the dealer is blaming Bryston for being slow in sending the parts. Is there anything you could do to improve the service?
I never had a good experience with your dealer here in Australia, always a headache to deal with, a poor customer service. :duh: :scratch:
Thank you.

Regards

Hi

I will check into it for you.

james
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James Tanner

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Re: 4BSST2 Power-up Fail
« Reply #25 on: 29 Oct 2016, 11:43 am »
Hi

Our export manager spoke to the distributor and looks like things are moving along.

james
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adan888

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Re: 4BSST2 Power-up Fail
« Reply #26 on: 22 Jan 2017, 05:41 am »
This unit has been repaired under warranty. Thank you James
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James Tanner

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Re: 4BSST2 Power-up Fail
« Reply #27 on: 22 Jan 2017, 12:20 pm »
Quote from: adan888 on 22 Jan 2017, 05:41 am
This unit has been repaired under warranty. Thank you James

You are very welcome - enjoy :thumb:

james
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